Here you can find answers to some of the most common questions that usually arise before booking our experiences.
Our whale watching and marine science experience lasts approximately 2 hours, with regular departures at 09:00, 11:30, and 14:00.
All tours depart from Puerto Colón, Pier 4, Costa Adeje, Tenerife. Schedules may vary, so we recommend checking the updated booking calendar at biosean.com and verifying the exact time indicated in your confirmation email. Please arrive 10 to 15 minutes before departure and allow extra time to park and reach the Pier.
Resident short-finned pilot whales and bottlenose dolphins live in the area year-round, so it is possible to see them at any time of day. In general, the sea is usually calmer early in the morning, which makes observation easier and more comfortable for people prone to seasickness.
Later departures can offer different lighting and sometimes more surface activity, but the chances of sightings are high on all our tours. If you are sensitive to motion, we recommend booking the earliest departure of the day.
One of the great advantages of Tenerife is that whale watching is possible all year round. Resident populations of short-finned pilot whales and bottlenose dolphins are observed on the vast majority of trips in the south of Tenerife.
If you are especially interested in migratory species (such as fin whales, sperm whales or other dolphin species), winter and spring usually offer the best chances. At any time of year, however, you can enjoy encounters with resident species and often also with sea turtles and pelagic birds.
Our standard whale watching and marine science tour (approx. 2 hours) focuses on respectful whale and dolphin observation, marine biology, and the local ocean environment. It does not normally include stops for swimming or snorkeling.
If you wish to combine whale watching with swimming or snorkeling, please contact us regarding our private tour options. Any additional activity is subject to sea conditions, operational feasibility, and applicable regulations.
No. Swimming or diving with whales and dolphins in Tenerife is strictly prohibited by law. As a boat authorized with a MITECO license, we must maintain a safety distance, limit observation time and never allow people in the water near cetaceans. Our philosophy is to observe, listen and understand the animals without disturbing them.
Our tours are usually offered in English, as our groups are international. Our guides are professional marine biologists who speak Spanish, English, French, German and Italian. The tour is normally conducted in one or two languages depending on the group composition. On a private tour, you can choose your preferred language.
Because our groups are very small, it is easy for us to adapt and repeat the main explanations in the languages spoken on board, and you can always ask questions in the language you prefer.
Prices for our shared whale watching and marine science tour (approx. 2 hours), as well as private tour options, are available on our online booking system at biosean.com. Select your desired date and number of participants to view current rates and availability.
Booking directly through our website is the best way to access the most up-to-date information.
Our groups are very small (maximum 10 passengers) and departures often fill up, especially during high season, weekends and school holidays. We recommend booking at the beginning of your holiday to allow flexibility to reschedule in case of bad weather.
Depending on the size of your group, if you have fixed dates we recommend booking several days in advance, and during peak periods 1–2 weeks ahead (especially for larger groups). If you are flexible or traveling in low season, alone or as a couple, you may find availability with shorter notice, but booking early always gives you more options and helps us select the best sea conditions for you.
If we need to cancel your tour due to bad sea conditions, adverse weather or technical reasons, we will first try to offer you another date or time. If rescheduling is not possible, you will receive a 100% refund, using the same payment method used for the booking.
Safety, comfort and respect for the animals come first, so sometimes the best decision is not to go out. That is why we recommend planning the tour early in your stay on the island.
For more information please consult our terms and conditions on our website.
The meeting point is at Puerto Colón, Pier 4, Costa Adeje, Tenerife.
Our team will meet you at the entrance of Pier 4 between 10 and 15 minutes before your confirmed departure time. Please allow extra time to park and walk to the meeting point. You can view the location here: https://maps.app.goo.gl/p9xJaBXqW2tSwopS8. Always check the departure time stated in your booking confirmation.
Our service does not include transport or hotel pick-up. Depending on the time of day there may be traffic on the road. We do not recommend using public buses, as their schedules are not always reliable.
Paid parking is available in and around Puerto Colón, in Costa Adeje. Availability and rates may vary, especially during peak periods, so we recommend arriving with plenty of time.
Plan your arrival at the entrance of Pontoon 4 at least 10 to 15 minutes prior to departure. You can view the exact meeting point here: https://maps.app.goo.gl/p9xJaBXqW2tSwopS8.
Paid parking is available in and around Puerto Colón, in Costa Adeje. Availability and rates may vary, especially during peak periods, so we recommend arriving with plenty of time.
Plan your arrival at the entrance of Pier 4 at least 10 to 15 minutes prior to departure. You can view the exact meeting point here: https://maps.app.goo.gl/p9xJaBXqW2tSwopS8.
Families with children are welcome on our small-group whale watching and marine science experience. As the tour lasts approximately 2 hours and takes place on a rigid inflatable boat (RIB), we recommend that families evaluate their children’s comfort and ability to enjoy an activity at sea.
Babies must be held securely by a responsible adult throughout navigation; baby strollers cannot be brought on board. If you have doubts regarding suitability or require specific accommodations, please contact us before booking.
As an operator authorized by the Maritime Authority of Los Cristianos, we are required to carry approved life jackets for everyone on board, including children. We have different sizes so each child can wear a suitable one.
It is normally not mandatory to wear them during the entire tour, but they are always available and the crew will indicate when they must be used. If parents prefer their children to wear them during the whole tour, we will gladly help them adjust them properly.
For safety reasons, our tour is not recommended for women in the first or last trimester of pregnancy, especially if there are any medical risks or complications. The vessel is a fast rigid-inflatable boat, and although we always try to go out in good sea conditions, there may be bumps or sudden movements.
If you are pregnant and still considering joining, please consult your doctor first and inform us of your situation when booking so we can advise you.
Website section: Safety and Special Conditions
Susceptibility to motion sickness varies from person to person. Our rigid inflatable boat is designed for sea excursions, although natural boat motion is normal during navigation. We always take weather and sea conditions into account when scheduling departures.
The experience lasts approximately 2 hours. If you are prone to seasickness, consider choosing an earlier departure, consult a pharmacist regarding suitable preventative options, and inform our crew upon boarding.
No. Swimming or diving with whales and dolphins in Tenerife is strictly prohibited by law. As a boat authorized with a MITECO license, we must maintain a safety distance and never allow people in the water near cetaceans. Our philosophy is always to observe without disturbing the animals.
Our rigid inflatable boat does not have a restroom on board. Since the tour lasts approximately 2 hours, we recommend using the facilities (cafés, restaurants, or public restrooms) available in Puerto Colón before meeting the crew at Pier 4, especially when traveling with children.
It is best to wear comfortable footwear with non-slip soles, such as sport shoes or outdoor sandals. High heels and very slippery soles are not suitable for a boat.
In summer you can also wear sandals, but we recommend ones that hold your foot securely. In winter or on cooler days, closed shoes and a light jacket will make the experience more comfortable.
During the tour we offer still water, sparkling water and lemon water, served in 100% recyclable cans. We do not serve food on board.
Yes, you may bring your own snacks or a light sandwich, especially if traveling with children or if you have specific dietary needs.
We do not recommend bringing hot drinks, such as coffee or tea, in open containers, as natural boat movements may cause spills and accidental burns.
We only ask that you do not bring alcohol or glass containers, and that all wrappers remain on board until returning to port to prevent waste from ending up in the sea.
Please remember that feeding marine wildlife is strictly prohibited; all food must remain on board.
For safety and space reasons, large suitcases and bulky luggage are not permitted on board. Only small backpacks or hand bags that fit comfortably under the seat are allowed.
If you need to bring a suitcase or larger luggage, you must notify us in advance so we can evaluate and organize a possible storage solution at the port.
We will be happy to help you find the best solution!
You may feel some splashes, especially on windy days or when there is some swell, as we navigate in an open rigid-inflatable boat close to the water.
We always try to navigate so that everyone is comfortable, but we recommend bringing a light waterproof jacket or windbreaker just in case. Electronic devices and valuables are the responsibility of the client, so if you are concerned about water it is a good idea to bring a small waterproof bag.
Yes, many of our clients bring cameras and binoculars, and it is a fantastic place to use them. The boat is stable when we are observing animals, and we move carefully.
However, it is still a marine environment and splashes may occur, so we recommend using a strap and, if possible, a waterproof cover or bag. We cannot take responsibility for damage to personal electronic equipment, but if you inform us that you have delicate equipment we will try to seat you in a more protected area of the boat.
You can use your GoPro or other action camera on board to record the landscape and animals from the boat, as long as it is securely attached or used with a strap.
For legal and ethical reasons, jumping into the water to film or swim with whales or dolphins in Tenerife is not permitted. We always maintain a safe distance and follow the official “Barco Azul” code of conduct to avoid disturbing the animals.